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   Features  

Top 10 Smartphone Advances Of 2009


As smartphones further cemented their place in the enterprise, Apple, Motorola, Google Android, and RIM Blackberry vied for the spotlight.

The last 12 months have been an exciting time for smartphone fans, as major players have seemingly come back from the dead, applications played a bigger role than ever, and mobile computing continued to change. This list includes 10 of the biggest stories in the smartphone space, in no particular order.

Motorola Mounts A Comeback

1. Motorola Mounts A Comeback

Motorola's cell phone division has been doing so poorly over the last few years that the company planned to spin off the division into an independent company. While those plans were put on hold because of the global economic recession, Motorola still needed to find a solid direction for its handset division, as well as achieve a few hit devices.

Co-CEO Sanjay Jha appears to have found that direction, and the company is focusing on smartphones powered by the Google-backed Android operating system. Motorola introduced two Android-powered devices in 2009, and it plans to release multiple smartphones in 2010 with the Linux-based OS.

Christy Wyatt, Motorola's VP of software platforms, said the decision to hone in on Android will enable it to deliver handsets that offer great end-user experiences. Calling Android a "vehicle for innovation," Wyatt said Motorola wants to deeply customize its handsets in order to stand out from the crowd.

The Motorola Cliq showed off this customization with the MotoBlur service, which is an embedded service that aggregates a user's photos, contacts, and other information from places like Facebook, corporate e-mail accounts, Twitter, and other online sources.

But Motorola's biggest moment of 2009 came with the introduction of the Droid for Verizon Wireless. The handset is probably Motorola's most visually appealing device since the popular Razr, and it is the first smartphone to feature Android 2.0. The Droid has been a hit with consumers and, thanks to a strong multimedia campaign by Verizon Wireless, it is expected to sell more than a million units by the end of the year. While the Droid and the Cliq aren't enough to completely turn around the struggling handset division, these devices lay a solid foundation for the company that essentially invented the cell phone.

BlackBerry Hits The Mainstream

2. BlackBerry Hits The Mainstream

A typical BlackBerry user five years ago was a busy mobile professional who always needed access to corporate e-mail. While Research In Motion still has a dominant share with this type of user, BlackBerry smartphones have definitely gone mainstream. During its second quarter of 2009, the company said more than 80% of its new subscribers were non-enterprise users.

RIM has noticed this shift as well, and it is rolling out consumer-friendly devices like the BlackBerry Storm 2 and the low-cost BlackBerry Curve 8520 to capitalize on this market. It has also launched an application store and a social network to appeal to mainstream users, and RIM's growth potential in the casual market helped it top Fortune's list of the world's fastest-growing companies.

Competing in the casual space does represent multiple challenges though, as even the most die-hard BlackBerry fans have to admit RIM's user interface and multimedia capabilities lag behind companies like Apple. But RIM is confident that it can continue to deliver enterprise-grade services while still catering to the mainstream.

"It's much easier to go from enterprise to consumer because once you get the foundation correct, it's easy to turn off features if you want," said Mike Kirkup, RIM's director of developer relations. "Things like security and the basic building blocks that are required for businesses are difficult to add in after the fact."

Apple Revamps The iPhone

3. Apple Revamps The iPhone

When Apple introduced the iPhone 3GS in June, most analysts saw it as an evolutionary upgrade, rather than a revolutionary improvement to the hardware. With a boosted processor, better camera, more storage space, and a digital compass, the iPhone 3GS was arguably a larger improvement from the previous version than the iPhone 3G was. Many IT departments also appreciated the hardware encryption and true support for ActiveSync policies because it made it easier for the iPhone 3GS to become a good corporate citizen.

But Apple's smartphones have never really been technologically above their competitors, as the first iPhone didn't have 3G access or a GPS chip. Apple has been wildly popular in the smartphone space because it continues to add new capabilities with new versions of the software. The iPhone OS 3.0 fixed multiple nagging holes in the platform like copy and paste, and it added features like universal search, voice memos, and remote wiping in conjunction with the MobileMe service. The latest OS also added more than 1,000 application programming interfaces for developers, and this opens the door for more innovative programs.

Apple has sold more than 21 million iPhone units, and has inked deals in new markets like China and South Korea. Thanks to 3.0 OS improvements, the device is also finding its way into corporate environments.

There are still a few questions about the iPhone's exclusivity in the United States though, as the deal with AT&T is reportedly set to end in 2010. Additionally, the competition has gotten a lot better since the debut of the original iPhone, and there are credible competitors on every major U.S. carrier.

Even with its potential hurdles, the iPhone appears to have strong momentum that shows little signs of slowing down.
 

Android Army Gathers Soldiers

4. Android Army Gathers Soldiers

For most of 2009, the idea of Android was more appealing than the devices. The T-Mobile G1 was a geek's dream but it lacked enterprise support and the form factor was hit or miss. In the second half of the year however, there has been a flood of attractive Android smartphones from the likes of HTC, Samsung, LG Electronics, Motorola, and smaller manufacturers. An Android phone can now be purchased on Sprint Nextel, T-Mobile, and Verizon. So far, AT&T has not committed to Android, but rumors suggest it will land a device sometime next year.

Google said it expected up to 20 Android-powered devices to be released by the end of 2009, and companies including Sony Ericsson and Asus-Garmin are expected to release Android smartphones in 2010. Developers also are taking Android seriously, as there are now more than 13,000 programs in the Android Market.

But some studies suggest content creators aren't very happy with Android because of low download volumes and trends that indicate Android users aren't likely to pay for apps.

The wide range of Android devices also potentially presents fragmentation problems, as some developers are already grumbling about having to optimize apps for a variety of screen sizes and form factors. Additionally, companies like HTC and Samsung are layering their own user interfaces of top of Android, and this could eventually lead to some compatibility issues.

For Google, the growing success of Android exposes more users to its ecosystem and potentially to its online advertising juggernaut. Enterprise mobility specialists like Good Technology and Zenprise also said there is growing interest from corporations wanting to use Android-powered smartphones.

While the 2.0 version boosted enterprise features, Android still lacks crucial enterprise necessities like hardware encryption and full ActiveSync policy support. Google said it plans to bake in more enterprise-friendly features in future versions of the mobile OS.
 

Mobile App Market Explodes

5. Mobile App Market Explodes

Mobile apps have been around nearly as long as smartphones, but the space has really heated up over the last year thanks to the success of Apple's App Store. Apple iPhone and iPod Touch owners have downloaded over 2 billion programs, and developers are flocking to the platform. It's particularly impressive considering Apple CEO Steve Jobs originally wanted all iPhone apps to be Web-based only.

While Apple is leading the space, the competition is not as far behind as it may seem. The Android Market now has more than 13,000 programs, and there are more than 20,000 Windows Mobile apps, although most of these aren't in the official store. RIM hasn't given any download details about its BlackBerry World, but it said it is pleased with the number of users and paid downloads. Nokia, Samsung, and Palm have also rolled out their own app stores, and many are trying to capitalize on the growing discomfort with Apple's role as gatekeeper for the App Store.

The surge in apps is creating multiple opportunities for developers, but these content creators are facing an increasingly fragmented world. With the iPhone, BlackBerry, Android, Windows Mobile, Symbian, and Palm, it is becoming increasingly difficult for developers to support all these platforms. Tools like Qt may help alleviate these problems, and Google is predicting that the Web may eventually be the ultimate mobile platform.
 

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